When you choose Send Your Requirements and consent to processing, your enquiry is saved in the website's hosting database. A reference is displayed only after the save is confirmed. Email drafts and WhatsApp remain optional alternatives and are not sent automatically.
1. Who controls the information
Website operator: TICHUANG AGRI export coordination team, based in Qingdao, China. TICHUANG AGRI is the brand used for this machinery enquiry website and is not presented as a manufacturer, official representative or exclusive distributor. Privacy contact: sales@tichuangagri.com. The contracting legal entity, if a project proceeds, is identified in the written quotation and commercial documents before payment.
2. Information an enquiry may include
Country and region; buyer identity; company or farm; potato growing area; tractor brand, model, power and PTO; number of rows and row spacing; soil and stone conditions; target machine; quantity; purchase timing; destination port; machinery import experience; name; email; WhatsApp; and your consent to use those details to evaluate and respond to the enquiry.
3. Why the information is used
- To evaluate a machinery enquiry and request missing technical details.
- To coordinate model, configuration, price, packing, lead time and support confirmation with relevant manufacturing or logistics partners where necessary.
- To respond to dealer or service-partner enquiries.
- To maintain website and email security and prevent abuse.
4. Your choice
You choose whether to submit the website form with consent, send an email, or contact us through WhatsApp. Optional technical fields can be left blank. We use the information to evaluate and respond to your request. Email and WhatsApp drafts can be closed without sending them.
5. Sharing and international transfers
Project details may be shared only as needed with a relevant manufacturing, technical, logistics or service partner to evaluate model fit, configuration, price, packing, delivery or support. Because the operator and relevant partners may be in China while buyers are overseas, an enquiry may involve an international transfer.
6. Website, email and WhatsApp delivery
Website enquiries are stored with the hosting database service provided through Sites and Cloudflare. They are not displayed on public pages or automatically copied into a customer CRM. The form also records a receipt identifier, time, language, source page path, consent version and one-way abuse-control keys derived from contact and network information. These help prevent duplicate submissions and repeated abuse. A website receipt confirms storage, not an email notification or a confirmed machine quotation.
Messages you send to sales@tichuangagri.com are delivered through our configured enterprise email service. WhatsApp buttons link to +86 185 0489 8065 with a short generic qualification template, not your completed form. The template is passed to WhatsApp when you open the link, and no message is sent until you choose Send in WhatsApp.
7. Retention
Enquiry records are kept only as long as reasonably needed to evaluate and follow the project, maintain commercial records, resolve disputes or meet legal obligations, and are then deleted or anonymized where appropriate.
8. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or a copy of your information, and may withdraw consent where consent applies. Send requests to sales@tichuangagri.com. Reasonable identity verification may be required.
9. Cookies and analytics
No advertising pixel, Meta Pixel, third-party analytics or non-essential cookie is enabled in this public version. Basic hosting and security logs may be processed to deliver and protect the website.
10. Security and contact
Reasonable access controls and reputable hosting and enterprise email services are used, but no internet transmission is completely risk-free. WhatsApp is an external service with its own privacy terms. For privacy or security questions, contact sales@tichuangagri.com.
11. Updates
This page will be updated when the enquiry flow, analytics, processors or operating details materially change. The effective date above identifies the current published version.